Wednesday, November 23, 2011
Beautiful Fall Day In SoCal
Finally some good news (I think). I still had not heard from anyone at Kaiser about my dispute about the $2000 bill I kept getting from the other hospital for when Ben was in their ICU the first 2 weeks. I called Kaiser again just before 5:00 pm yesterday afternoon and the woman I have been dealing with still was not at work so I asked to speak to someone else. A really nice woman came on the line and said she could help me. She found a letter that was supposedly mailed to me on November 17th (which I never got), telling me that Kaiser had decided, after reviewing my complaint, that I was not liable for the $2000 bill from the other hospital and that they will pay it. She ended up emailing me a PDF of the letter for my records and for my attorney. That is such a load of my mind. Keith is going to have to fight with Hiker for the ottoman bed. While I was watching TV last night before I went to bed, I noticed she was not in the living room. Went looking for her and she was asleep on the ottoman. Got up this morning, made breakfast and then headed over to Wal-Mart to grab some things I had run out of. Wanted to get there early before the last-minute Thanksgiving shoppers invaded the store. Came home and put that stuff away and I called the Kaiser Pharmacy to see what their hours were as I had ordered my blood pressure meds online the other day. Got a recording saying they were closed for the holiday. I thought “that cannot be right”, so I put Hiker in the car and headed over to the Kaiser building. The Pharmacy was open and there was only a couple of other people there. They are usually crowded. Got my meds then on the way home, stopped at the Southfork Trail to take Hiker for a 2 mile walk. She had been lying in the back seat looking so sad because she had not gone for her morning walk, so when I got her out of the car and said the word “walk”, she got all excited. She was so happy and she just “strutted” along the trail. Well it's a good thing I called Kaiser again yesterday and asked for someone else to help be because the woman I was originally dealing with STILL never called me back and I STILL did not get the letter in the snail mail that they emailed to me yesterday. We have cluster mail boxes here and our mail carrier is very bad about putting mail in the wrong boxes. I always try to make sure if I get a neighbor's mail that I take it to them, but I'm thinking someone on the street got my letter and just tossed it in the trash. They mailed it to me on November 17 and it should not take 6 days to get to me. At most it might have taken 2 to 3 days. Just took Hiker for another short 1 mile walk. When we got home I took her out in the back yard and played ball with her for awhile and she finally got tired and laid down on the lawn.